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Terms and Conditions

Please read these terms and conditions carefully before using our laundry and dry-cleaning services.

  1. 1.In case any article or linen is damaged during processing (other than reasons already specified), compensation will be limited to 10 times the processing charge or INR 2,000, whichever is lower.
  2. 2.The company will not be responsible for any article not collected within 30 days.
  3. 3.Express/Urgent delivery, if requested, will be charged 50% extra over the regular tariff.
  4. 4.Laundry orders will be delivered within 72 hours.
  5. 5.Dry-cleaning garments will be delivered within 120 hours.
  6. 6.Free pickup & delivery is applicable only for orders of 6 kg or above.
  7. 7.Stain removal is part of the cleaning process; however, complete stain removal is not guaranteed and will be done at the customer's risk.
  8. 8.The company is not responsible for loss of or damage to any personal belongings or non-cleanable items left in the garment (e.g., money, jewelry, etc.).
  9. 9.The company will not be responsible for color fading, color bleeding, shrinkage, or damage to embellishments/embroidery during processing.
  10. 10.The company will not be liable for any loss or damage due to fire, burglary, or unforeseen incidents.
  11. 11.Customers are requested to check their garments at the time of delivery.
  12. 12.We follow a 'No Claim Policy.' All articles are accepted strictly at the customer's risk.
  13. 13.The company will not be responsible for shrinkage, damage, holes, cuts, scratches, stains, or defects that become apparent during washing due to manufacturing defects, deterioration, wear & tear, adulteration, or environmental exposure.

By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. For any questions or concerns, please contact our customer support.

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